Policies

1. Terms of Service

By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree, please refrain from using our site.

Eligibility

  • You agree to provide accurate information for your account and orders.

Usage

  • You are responsible for any activity under your account.
  • Misuse, such as hacking or spreading harmful content, is strictly prohibited.

2. Privacy Policy

We value your privacy and are committed to protecting your personal information.

Information Collection

  • We collect information such as your name, email address, shipping address, and payment details during account creation or order placement.
  • Cookies and analytics tools may collect browsing data to enhance user experience.

Usage of Information

  • To process orders and improve our services.
  • We will never sell or share your information with third parties without your consent unless required by law.

Your Rights

  • You can request data deletion or access to the information we store about you.

    3. Disclaimer

    We strive for accurate product descriptions and images but cannot guarantee perfect accuracy due to variations in screen displays or manufacturing processes.

    4. Contact Us

    For questions or concerns about our policies, contact us at:
    Email: info@donnarose.ca

    5. Intellectual Property

    All content on this website, including text, images, logos, and designs, is the property of Donna Rose unless otherwise stated. Unauthorized use, reproduction, or distribution is strictly prohibited.

    6. Limitation of Liability

    We are not responsible for any direct, indirect, incidental, or consequential damages arising from:

    • The use of our website or products.
    • Delays in order processing or delivery due to unforeseen circumstances, including carrier delays or customs issues.

    Use of our products is at your own risk. Ensure you review and follow any care instructions provided.

    7. Payment Security

    We use secure payment gateways to protect your information during transactions. However, we are not responsible for unauthorized access to your data due to user negligence (e.g., sharing account passwords).

    8. Changes to Policies

    We reserve the right to update these policies at any time. Changes will be effective immediately upon posting. It is your responsibility to review the policies regularly.

    9. Force Majeure

    We are not liable for delays or failures to fulfill our obligations due to events beyond our control, such as natural disasters, pandemics, or supply chain interruptions.